Posted by: nbaground on: January 25, 2010
These days various vocal business leaders are emphasizing that "the world is flat", that workers moves freely, and the lowest price wins, regardless of whether it's from Atlanta or Argentina. Million dollar purchasing orders are placed online, without so much as speaking to a live person, and when corporate communications have a face at all, it's increasingly that of a model or paid representative.
Are people skills even relevant, at a time when posting a job opening online will get you applications from all over the globe? The answer is a resounding "yes": at the end of the day, someone is still designing the products, the websites, and the marketing material.
And that person needs a suitable environment in which to perform his or her job, not "even if" but "especially if" that person was born and raised anywhere else. Immigrants and guest staff are as much members of the corporate world as anyone else, but their special issues and hardships need close attention to bring out the most in them, and that means mental coaching. Mental coaching is a brilliant way of bringing someone from a different culture into the team 100%, and it's one of the most vital functions of today's human resource management.
While mental coaches, such as Dr. John F. Murray, who developed "mental Performance Index" for American football (and proceeded to help Vincent Spadea get over a losing streak that was one of the longest in the history of tennis), might be associated with professional sports, outdoor sales-people, or CEO's, the reality is that psychological coaching is relevant from the highest to the lowest rung of the corporate ladder.
After all, if someone is worth spending tens of thousands of dollars to hire and train, does not it make sense allow the Human Resources department the freedom to expose the most in him or her? If sports teams can hire mental coaching to improve their performance, so can corporate teams. Even if the labor they're coaching is fresh off the Internet.
So while the world may well be "flat", it is still populated with human beings, and human beings do not perform at their peak potential without training and smart management. Companies are made up of people -- anything that's as true during the reign of Bill Gates as it was during that of Rockefeller, the Internet notwithstanding.
Human beings don't perform at their peak potential without training and smart management. It costs a business tens of thousands of dollars to hire and train even a mid-level employee. Given the level of investment necessary to bring people in, should not you do everything you can to maximize their value? mental coaching is an excellent way of bringing someone from a different culture into the team 100%, and it is one of the most crucial functions of human resource management nowadays. mental trainers assist most professional athletes, so why can't they be effective in aiding your business experts?
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